Returns and Exchanges / Shipping
Returns / Exchanges
At SNRKLBR we know hard it is to find the perfect fit bikini, so we offer returns and exchanges on all full-priced items purchased online. See T&Cs below.
Full price items may be returned at the customer's expense for a full refund (minus postage costs) or store credit up to ten (10) working days from the date of delivery.
Items are to be returned with a completed Returns Form, which can be downloaded here.
Customers must notify SNRKLBR Swimwear within the ten (10) day return period by email to email@example.com, quoting their order number and details of the return / exchange.
Refunds and exchanges are not permitted for sale or discounted items. Customers are encouraged to choose carefully and take any "fit notes" in product descriptions into account.
Faulty or damaged items must be reported to SNRKLBR via email to firstname.lastname@example.org or the contact form on the website within ten (10) working days from receipt of purchase.
All items returned must be in original condition with tags and hygienic label attached (unless faulty) and free from marks (including make-up and fake tan). Any items returned with hygienic labels removed or showing signs of wear (including make up) will not be refunded.
Returns can be mailed to: SNRKLBR RETURNS, 1/69 Balemo Drive, OCEAN SHORES NSW 2483.
Refund terms for SNRKLBR items purchased in a store not owned by SNRKLBR are not covered by this policy. Return terms are at the discretion of the store from which the item was purchased.
Orders are shipped 1-3 business days after the date of the order. Orders with express shipping are shipped 1 business day after the date of the order.
Upon dispatch, a confirmation email is sent to the customer advising tracking details.
SNRKLBR ships with Australia Post for domestic orders. We recommend purchasing Express shipping for urgent orders.
Please note we are outside the Australia Post next day delivery network so cannot guarantee next day deliveries.
We currently send all of our international shipments via post. Please email us for urgent courier rates when 2-3 day delivery is required outside of Australia. Estimated delivery times for international orders are as follows:
International Standard Shipping: 5-10 business days worldwide between major metro areas.
International Express Shipping: 4-7 business days worldwide between major metro areas.
Delivery timeframes for regional areas vary in accordance with the delivery timeframe of your country's express postal network.
International courier rates start at $100 (AUD) and are subject to duty fees and taxes enforced by customs within your country. Please email us at email@example.com if you would like your order sent with this option.
Missing / Late Deliveries
Estimated delivery times are to be used as a guide only and we do not guarantee delivery within that timeframe.
SNRKLBR will not be held liable for any packages lost during transit.