Returns

To initiate a return, please complete a Returns Form here 

Terms + Conditions

  • Full-priced items may be returned for refund or store credit within  10 days of receiving your item/s
  • Sale items,  made-to-order items and items purchased during a promotional sale may be returned for a store credit only within 10 days of receiving your item/s
  • All items returned must be in original condition with tags and hygienic label attached and free from marks (including make-up and fake tan).  Any items returned with hygienic labels removed or showing signs of wear will not be refunded and can be returned to the customer at the customer's expense
  • All orders utilising a promotional gift are returnable for store credit only
  • Faulty or damaged items must be reported via email to orders@snrklbr.com  within ten days of delivery. 
  • T&Cs for items purchased via a stockist are not covered by this policy.